> For the complete documentation index, see [llms.txt](https://docs.trover.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.trover.tech/reference/troubleshooting-and-faq.md). # troubleshooting and faq ## troubleshooting and faq ### why didn’t trover recognize my request? make sure the action, asset, and amount are in one message. public x requests must explicitly summon the live trover handle. bridges must include a destination network. ### why was i asked to connect? product questions work without a connected account. trades and bridges require authentication, a trover trading profile, and a linked active wallet. ### why can’t trover use my wallet? the address must be linked to the authenticated privy user. check that you selected the intended canonical wallet. an external wallet may require a manual signature and may not support delegated execution. ### why was a valid command rejected? common reasons include: * the feature or x surface is disabled * the asset, chain, or route is not currently supported * no valid quote or sufficient liquidity is available * slippage or policy limits were exceeded * confirmation, mfa, disclosure, or enrollment is required * the wallet lacks funds, gas, or approval * a provider is unavailable * a regional or safety control denied the action ### why is my bridge still pending? cross-chain actions have multiple steps. check the trover bridge intent, source transaction, relay status, and destination explorer. don’t resubmit until you know whether the original action failed. ### can i change the destination wallet? yes, when custom recipients are enabled. trover otherwise uses your linked wallet or saved preference. always verify both destination and refund addresses. ### does trover charge a fee? trover charges no transaction fee today. network, dex, bridge, liquidity-provider, and other third-party costs can still apply. a future 0.5% trover transaction fee is planned and should be disclosed before activation. ### is a stock token the same as owning a share? not necessarily. supported products are tokenized onchain instruments. rights, redemption, backing, trading hours, and jurisdictional availability depend on the issuer and product. ### will trover ever ask for my seed phrase? no. never share a seed phrase, private key, recovery code, or one-time password. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.trover.tech/reference/troubleshooting-and-faq.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.